Use of Web Site
This web site provides general information on our services. It does not reflect the opinions of the employees or Directors of Pozitive Media. Users use and navigate the site at their own risk. Pozitive Media cannot be held responsible for any abusive action, spam or viruses that are connected with the use of this site, or links from it. Please note Pozitive Media is an International business. Servers may not be located in your country. International laws on privacy and subject matter may vary.
Disclaimer & Disputes
We will always act with your best interests in mind. However, we cannot be held liable for any losses or costs whether they be personal or business associated with any project. You indemnify us against any action, claims, costs, damages, demands, liabilities, losses and/or proceedings that may occur directly or indirectly as a result of engaging our services. Pozitive Media cannot be held liable for the output of 3rd party suppliers we may engage during the course of any project. Whilst we have a 99% up time for servers, Pozitive Media cannot be held liable for any 3rd party downtime which is out of our control.
In the event of a complaint, should any internal mediation or internal complaint process not produce a mutually acceptable resolution, disputes will only be heard in the Courts of England & Wales and shall be subject the the laws therein.
Payment Terms & Service Delivery
All services are subject to tax at prevailing rates. Deposits are non-refundable.
Landing Page Design - Design fees are to be paid in full before design work commences.
Web Design Services - A deposit of 50% of the agreed total is payable before design work commences. An invoice for the remaining 50% and month 1 hosting will be issued and is payable before final release and delivery. Monthly hosting fees are paid monthly in advance subject to a minimum 6 month contract.
Social Media Management - All Social Media work and monthly management fees are billed in advance. This includes design and management of any Social Media pages/sites and advertising on such sites. To ensure effective delivery Social Media services are subject to a full service development and management fee to be agreed. A minimum advertising budget is required £2,000/month. A 6 month minimum contact with 12 week notice period applies. Subject to project timing some Social Media projects maybe provided, in whole or in part, by our specialist partner "The Social Accelerators".
Pay-Per-Click Management - All PPC services are billed monthly in advance. An invoice for the full monthly agreed PPC budget will be issued and must be cleared before any work commences. To ensure effective delivery PPC services are subject to a minimum budget of £1,000/month. Our fee for managing your PPC campaign is 12.5% for a monthly budget of £1,000-£2,999, and reduced to 10% for a monthly budget of £3,000+. Our fee will be deducted from the monthly budget. A 6 month minimum contract with 12 week notice period applies.
Pozitive Media reserves the right to refer any invoices outstanding more than 30 days to a Collection Agency. Late payment fees and collection costs may be applied to any outstanding balance. Pozitive Media reserves the right to suspend work where an invoice remains outstanding after 7 days form the date of issue.
Clients Website - Use & Ownership
Due to the increased issues around malware, viruses and security, Pozitive Media does not allow clients direct access to any websites. We will perform all updates and blog postings on the clients behalf. At all times the www. domain remains the property of the client.
Pozitive Media is an approved WIX coder and designer. All landing pages and websites are designed in WIX. Upon agreement termination Pozitive Media will transfer the landing page, website and URL if applicable to the clients nominated WIX account. A fee of £50 is payable for this service. The client will need to open their own WIX account at their own expense.
The client will ensure their website adheres to all local and territorial marketing and usage regulations, and is not used for illegal purposes. The client will ensure all copy and disclaimers meet local and territorial requirements. Pozitive Media reserves the right to withdraw all services without notice where it becomes aware the website does not comply with the above.
Below you will find information on:
What information is being collected
Who is collecting it
How is your information being stored
Who is it being shared with
How to gain access to information we hold on you
We want to be open and transparent about the way we use your personal information. Should you have any questions, please do not hesitate to contact us.
What information is being collected?
From your initial inquiry personal and business contact details and brief details about your type of issue or service required. We may contact you by phone so we can gather more in-depth information about your issue. Should you not wish for us to store your information or contact you please do not use any of our online forms.
Who is collecting it?
We are as Pozitive Media.
How is it collected?
Your initial information may either be collected via a web form on the site, or if you call us using one of the numbers advertised. Subsequent information such as your address, business requirement, payment methods may be collected at a later date.
Why is this information being collected?
The initial information allows us to assess your requirements and see if we can offer our professional services. Subsequent information ensures we complete the service and accept payment where applicable.
How will the information be used?
Any information (personal or otherwise) will be used for the purposes of supplying our professional services.
How is it stored?
Data maybe held on our phones or entered into our database. Please note due to the international nature of server and network locations some data may be stored and used outside the UK, but under UK or relevant International guidelines.
Who will it be shared with?
Your personal and any other related data is shared within the business only. Should you not wish us to do this, please inform us immediately. We may also share your data with a law enforcement agency should we be requested to do so.
Access to the data we hold on you.
Should you wish for a report of the information we hold on you please contact us at the address shown on the website. Please note due to Data Protection recommendations data supplied over 12 months old may not be available.